PDS Total Assurance - Support
PDS Total Assurance - PDS leads the industry in support for both Response Time and Resolution Time.
Since 1973, we’ve been implementing and supporting practice management software in medical offices just like yours.
PDS delivers incomparable support from specially trained professionals with hundreds of years of combined programming experience and real-world experience in medical practices. They know your challenges and the pressures you’re facing!
Don't take chances with Support
Go with the best
Go with PDS
We are committed to a smooth, rapid and successful transition for your office.
We will be on-site to install your system and to address your staff’s questions and concerns. We’ll be available to assist and provide reassurance while your staff performs key functions on the new system.
We pledge to work with your staff in any way necessary to ensure your complete satisfaction.
Our support never stops!
We know you will always have questions, whether you are a new or are a long-time customer.
Our experienced staff responds quickly to your phone calls via our state-of-the-art digital phone system because we know you need answers now!
Our exclusive Online Support Program is yet another way you can communicate with our staff. You can submit questions and requests to our support staff online, then track the status of your inquiries 24 hours a day.
You can also review frequently asked questions, check ongoing software developments, even download updates through the online program.
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